Please note that any orders placed after 10pm on the 5th June 2024 cannot be shipped until 26th June 2024.
What Is the Latest That I Can Order?
The latest you can order to ensure your order goes out before our holiday is 10pm on the 5th June. Orders placed after this will not be shipped until the 26th June.
I Did Not See the Holiday Notice and Cannot Wait, Can I Cancel My Order?
Understandably, some users may not have seen the holiday notice that has been applied to the top of every webpage. If this is the case please let us know and we can cancel and refund your order.
In fact, you may cancel your order for any reason.
How Can I Contact You?
Please head over to the Contact Us page and send us a message via the contact form or directly via email. Please expect a slower than usual response time (up to 48 hours).
Note that the phone number will not work over the holiday period.
How Long Will Shipping and Delivery Take Once You Return From Holiday?
Your order will be shipped on 26th June via our standard NZ Post service. This usually means delivery within 2 working days to urban addresses (rural addresses may take longer).
DELIVERY ETA IS 2 WORKING DAYS ONCE SHIPPED. SEE HOLIDAY NOTICE ABOVE.
Sorry I didn’t see the holiday notice. 26th June is fine.
Thank you :-)